Home Ownership
The Home Ownership Section is responsible for carrying out a
wide variety of activities for Council tenants wishing to buy their home and for homeowners who pay
service charges to Ealing Council. The section is divided into four teams: the Home Ownership Team,
the Revenue Team, the Capital Team, and the Service Charge Team. A summary of each team's
responsibilities is explained below, but for a full list of what we do including a structure
diagram of the section and direct contact details for team members, see the
Home Ownership Structure.
Home Ownership Service Standards
Home Ownership Team
- Operates the Right to Buy Scheme
- Operates the Home Buyer Grant Scheme
- Issues and processes buildings insurance claim forms
- Processes requests for Deeds of Postponement
- Administers notices of subletting
- Repurchases properties sold under Right to Buy Scheme
- Compiles pre-sale enquiry and re-mortgage packs
- Provides consent for alterations to your property
- Provides advice and information about the terms of the lease
Revenue Team
- Deals with service charge queries
- Collects service charge payments
- Investigates service charge disputes
- Produces account statements
- Recovers service charge arrears
- Takes and enforces legal action
Capital Team
- Consults and invoices leaseholders for major works
- Processes requests to buy the freehold, extend or vary the lease
Service Charge Team
- Calculates the estimated service charges
- Calculates actual service charges
- Maintains the service charge system
- Carries out block and account amendments