Repairs Handbook

What we repair?  If its broken who fixes it?


A summary of the what we repair can be found in the Repairs list: Who fixes it? - PDF.

Details on what we will repair can be found in the Ealing Homes Repairs Handbook, Repairs Card or Leaseholder Handbook.  If you need a Repairs Handbook or Repairs Card, contact either Repair Link or your Area Office.  If you need a Homeowner Handbook, please contact Leaseholder Services. 

If a repair is needed because of negligence, intentional damage or misuse, you may be charged for the repair.  For repairs due to vandalism you should contact the police.  Leaseholders should check the terms of their lease to find out which repairs are carried out by the council.

Ealing Homes Maintenance Strategy 2005-2007