Mission and Objectives
Ealing Homes' Mission Statement
'To achieve the highest levels of tenant satisfaction in everything we do'
Ealing Homes Objectives
Ealing Homes will:
- Deliver Decent Homes by 2010
- Maximise income collection and efficiency relating to costs to meet targets
- Tackle antisocial behaviour and manage residents' expectations
- Raise resident satisfaction with particular attention to antisocial behaviour, caretaking and
leaseholder services
- Improve internal communications and staff satisfaction
- Improve communal cleaning and bring all estates up to a good consistent standard
- Embed equality and diversity acress the organisation
- Contribute towards the objectives of the Local Strategic Partnership
- Develop new business to raise revenue to enable Ealing Homes to deliver on its
objectives.
Ealing Homes Business Plan 2009-10