Publications

This section highlights Ealing Homes's strategies and policies, it also contains useful leaflets and booklets. The Board puts service improvement at the forefront of everything we do and these plans will help us shape services that are judged as excellent by our tenants and leaseholders, the Council, our peers and the Government. We will regularly review our plans and strategies to make sure that they are still relevant and reflect the Board's priorities and residents' aspirations.

Audit Commission Reports/ALMO related	Ealing Homes ALMO Inspection Report 2005 National Federation of ALMOs response to the Cave Review of Social Housing Regulation for Evidence National Federation of ALMOs Annual Review 2007 DCLG News Release - Housing Minister announces a new package of measures for social housing National Federation of ALMOs - ALMOs in Action Newsletter Local Housing Companies - Opportunities & Challanges
Antisocial Behaviour	Antisocial Behaviour Directory Antisocial Behaviour Strategy Initial EIA assessment Victim & Witness Support pack Antisocial Behaviour Toolkit Appendix
Business Publications	Business Plan 2008-10 Key Points Board Governance Manual Ealing Homes Medium Term Financial Strategy 2008 Ealing Homes Value for Money Strategy 2008-2012 Ealing Homes Service Plan
Decent Homes	Decent Homes Magazine - Spring 2008 Edition Decent Homes Magazine - Autumn 2007 Edition Decent Homes Magazine - Spring 2007 Edition Decent Homes Magazine - Special Edition Decent Homes Survey From Decent Homes to Sustainable Communities - A Discussion Paper Review of Arms Length Management Organisations Written Ministerial Statement
Estate Services	Estate Cleaning Service Handbook
Equalities and Diversity	Ealing Homes Equality Scheme Racial Harassment Policy
Freedom of Information Act	Freedom of Information Act
Getting Involved	Resident Involvement Strategy Resident Participation Compact Active Communities newsletters
Guides	A Good Practice Guide for Involving Travellers in Housing
Gypsy and Traveller Support Service	Gypsy and Traveller Information Pack Gypsy and Traveller Leaflet
Health and Safety	Health and Safety Policy
Key Issues	Key Issues - Special Edition Summer 2008 Key Issues - Summer 2008 Key Issues - Spring 2008 Key Issues - Winter 2007 Key Issues - Autumn 2007 Key Issues - Summer 2007 Key Issues - Spring 2007 Key Issues - Winter 2006 Key Issues - Autumn 2006 Key Issues - Summer 2006 Key Issues - Spring 2006 Key Issues - Autumn 2005 Key Issues - Spring 2005 Key Issues - Winter 2004/2005
Leaflets/booklets	Accessing repairs Caretaking Complaints Compliments Condensation, damp and mould Decent Homes step-by-step Decent Homes Team Domestic Violence Gypsy and Traveller Leaseholder repairs Moving out.........ending your tenancy Rents - Guide to legal action Racial Harassment Tenancy Management FAQs Tenancy Support Tenant Repairs Tenants Handbook
Leasehold/Homeownership	Homeowner Handbook
Management Agreement	Summary of Management Agreement
Partnership Web	Ealing Homes Partnership Web
Repairs	Repairs Handbook
Resident Satisfaction - Comprehensive Pefromance Reports	Quarter 1 07/08 Quarter 2 07/08 Quarter 3 07/08 Quarter 4 07/08
Service Standards	Customer Service Standards booklet Antisocial Behaviour Decent Homes Ealing Homes Service Standards Estate Services Home Ownership Informing & Consulting you Repairs Tenancy Management and Rents Tenancy Support
Tenancy Related	Sample Tenancy Agreement from 3rd April 2006 Sample Tenancy Agreement until 3rd April 2006 Plain English Guide to your Tenancy Your Tenancy - Frequently asked questions
Tenant Handbook	Tenant Handbook - General Antisocial Behaviour Customer Services Equalities and Diversity Estate Services Rents Service Improvement Tenancy Agreement Your Right to Buy Your Right to Manage
Tenant Information	Tenancy sign-up pack Useful information for new tenants Recharge Policy for Housing tenants
Youth Publications	E:state Summer Edition 2006

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