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Campaigning for Action in Sheltered Housing
A group which promotes the interests of all residents living in sheltered housing
Capital Works
The council is responsible for the upkeep, maintenance, repair and improvement of buildings and estates as a whole, but leaseholders are responsible for paying a share of these costs through service charges
Caretaking
Find out when caretaking and cleaning work is done across your estate
CASH
A group which promotes the interests of all residents living in sheltered housing
Cheque payments
Rent payments by cheque
Cleaning
Find out when caretaking and cleaning work is done across your estate
Community Centres
Find out more about your local Community Centre
Compensation Policy
The investigating officer may decide that an award of financial compensation is appropriate to remedy a service failure
Complaints
Complaints, Compliments and Suggestions
Compliments
Complaints, Compliments and Suggestions
Condensation, damp and mould
This leaflet explains how condensation forms and how you can keep it to a minimum
Contact us
Contacting Ealing Homes made easier
Contracts
Procurement is a vital activity for Ealing Homes, where the delivery of many services is outsourced to private sector and voluntary organisations
Conversions
Under the terms of your lease you can only carry out alterations or additions to your home if you get written permission from us. Your lease sets out works that will not be allowed even if you ask for permission, so you should always check your lease first before you think about any alterations or additions.
Costs involved when buying a house
Right to Buy: Frequently Asked Questions
Council
Ealing Homes and Ealing Council's responsibilities
Credit Union
Credit Unions are an excellent alternative to banks
Customer Service Excellence
In February 2010 Ealing Homes was awarded the Customer Service Excellence award
Customer Service Standards
The Ealing Homes Customer Service Standards are simple to understand, set performance standards and are reviewed regularly in line with public feedback